FAQ
General Questions
What is a freight broker?
A freight broker is simply an individual or a company that brings together a shipper that needs to transport goods with an authorized motor carrier that wants to provide the service.
A freight broker falls into the category of transportation intermediary, meaning it is neither a shipper nor an asset-owning carrier.
Freight brokers provide an important and valuable service to both carriers and shippers, helping carriers fill the trucks, earning a commission for their efforts, and helping shippers find reliable carriers that they might not have otherwise known about.
Why use a freight broker?
Many businesses have limited resources to staff an in-house logistics department. Instead, they source that work out to a freight management provider or freight broker.
Freight brokers are in daily communication with the trucking and transportation industries and have the expertise to negotiate competitive freight rates while maintaining the customer’s delivery schedule.
How many carriers do you work with?
We work with a network of hundred of carriers. This ensures that you, our client, are getting the most cost effective transport possible.
Will I be able to track my shipments?
Yes. We maintain state-of-the-art telephone and computer dispatching systems that provide the shipper and/or consignee with detailed load information.
Do you transport hazardous materials?
While we do not physically transport any goods, we do have carriers that transport hazardous materials.
What is an LTL shipment?
LTL stand for Less Than Truckload and as the name implies, refers to shipments smaller in size than a Full Truckload. Generally speaking, an LTL shipment is a smaller volume shipment that will move on a regular scheduled motor freight carrier.
Other Questions
Do you offer refrigerated shipping options?
Yes. Our carriers offer refrigerated, or Reefer, trucks and cars for shipping.